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AT&T Existing Customers

Comcast: 888.266.2278

WideOpenWest: 866.496.9669

Federal

President Joe Biden, 1600 Pennsylvania Ave., Washington, DC 20500 202.456.1414
Senator Debbie Stabenow, Detroit Office: 243 W. Congress Suite 550, Detroit, MI 48226 313.961.4330
Senator Gary Peters, Rochester Office: 407 6th Street Suite C, Rochester, MI 48307 248.608.8040
Representative Haley Stevens, 11th District, Novi Office: 43155 Main Street Ste. 2300B, Novi, MI 48375 202.225.8171

State

State Capitol Building, 100 N. Capitol Ave., Lansing 48909 517.335.7858
Governor Gretchen Whitmer, PO Box 30013, Lansing, MI 48909 517.373.3400
Senator Mallory McMorrow, 13th District, PO Box 30036, Lansing, MI 48909-7536 517.373.2523
Representative Padma Kuppa, 41st District, PO Box 30014, Lansing, MI 48909 517.373.1783

Oakland County Board Of Commissioners, 1200 N. Telegraph, Pontiac, MI 48341  248.858.0100
     
     Thomas Kuhn, District 11
     Penny Luebs, District 16
     Gary McGillivray, District 20

Born out of the progressive reform movement at the beginning of the 20th century, the council-manager system of local government is one of the few original American contributions to political theory. In 1908, Staunton, Virginia, instituted the first position legally defining, by ordinance, the broad authority and responsibility associated with today's professional local government manager. Sumter, South Carolina, was the first city to adopt a charter incorporating the basic principles of council-manager government in 1912. Westmount, Quebec, introduced the form to Canada in 1913. The first large city to adopt the plan was Dayton, Ohio, in 1914. The first counties to adopt it in the l930s were Arlington County, Virginia, and Durham County and Robeson County, North Carolina. Since its establishment, the council-manager form has become the most popular form of government in the United States in communities with populations of 5,000 or greater. The form also is popular in Canada, Australia, the Netherlands, New Zealand, the United Kingdom, Honduras, Chile, and Brazil. For more than 94 years, council-manager government has responded to the changing needs of citizens and their communities.

The council-manager form is the system of local government that combines the strong political leadership of elected officials in the form of a governing body, with the strong managerial experience of an appointed local government manager. The governing body in Troy is the City Council. In other municipalities it may also be referred to as the commission or the board. The council-manager form establishes a representative system where all power is concentrated in the elected council and where the council hires a professionally trained manager to oversee the delivery of public services.

The manager is hired to serve the council and the community and to bring to the local government the benefits of training and experience in administering local government projects and programs on behalf of the governing body. The manager prepares a budget for the council's consideration; recruits, hires, and supervises the government's staff; serves as the council's chief adviser; and carries out the council's policies. Council members and citizens count on the manager to provide complete and objective information, the pros and cons of alternatives, and long-term consequences.

The manager makes policy recommendations to the council, but the council may or may not adopt them and may modify the recommendations. The manager is bound by whatever action the council takes.

Local governments have found that overall costs actually have been reduced with competent management. Savings come in the form of reduced operating costs, increased efficiency and productivity, improved revenue collection, or effective use of technology.

More than 89 million.

Successful examples of citizen participation in the local government service delivery decision-making process are widespread among professionally managed communities. Because professional local government management offers government of the people, by the people, and for the people, it sets the stage for citizen activism by encouraging open communication between citizens and their government. Examples range from visioning, in which citizens play a major role in determining the future of their community, to neighborhood service delivery, which involves residents through the development of citizen/government partnerships, to community-oriented local government services. Because political power is concentrated in the entire governing body rather than one elected official, more citizens have an opportunity to be elected to a position in which they have significant influence over the future of their community.

Nearly 73 percent of managers surveyed by ICMA have a master's or a professional degree. Respondents indicated that they had spent an average of 17 years in the local government management profession.

For more information visit the Animal Permits page.

Go to Common Codes Enforced Page

Sylvan Glen is located at 5725 Rochester Road, ? mile south of Square Lake Road. From I-75, take the Rochester Road exit, go north 2 ? miles, course will be on the west side of the road. Call 248.619.7600 for further information.

Sanctuary Lake is located at 1450 East South Boulevard, between Dequindre and John R Roads. From M53 take the Dequindre exit and turn left; make a right at the first light at South Boulevard, course will be ? mile on the south side of street. Call 248.619.7600 for further information.

Yes, Sylvan Glen and Sanctuary Lake are available to everyone. There is no restriction on when non-residents can play. We do offer a discount on greens fees for residents of the City of Troy.

Sanctuary Lake and Sylvan Glen Rates

Outings can be booked up to one year in advance. For Sylvan Glen please contact 248.619.7669 and for Sanctuary Lake please contact 248.619.7673.

Sanctuary Lake and Sylvan Glen Outings

Sylvan Glen is currently filled with leagues but we are always taking interested leagues and adding them to our wait list. For more information contact 248.619.7669. Sanctuary Lake is currently accepting leagues. For more information contact 248.619.7673.

We offer two rate structures, one for residents of Troy and one for non-residents. Please see our rate pages for more information.

Yes, we offer senior rates for individuals over the age of 62. We offer senior rates for residents and non-residents.

Yes, we have a practice facility at Sanctuary Lake. The practice facility consists of a 70- station driving range, a putting green, and a short game green featuring a bunker. Sylvan Glen has a practice putting green.

Practice Facility

When we recruited for Police Officer in 2016, the minimum qualifications were as follows (these are subject to change for future recruiting efforts)

Must meet one of the following MCOLES standards:

• Currently certified
• Considered “Certifiable”
• Currently enrolled in a MCOLES certified Police Academy or Police Certification Program with a projected graduation date within 180 days of application deadline and provide proof of same.
• Any applicant who fails to comply with these requirements shall become ineligible (certification must be maintained throughout the term of the eligibility). 

AND must:

Be at least 21 years of age as of date of filing official application.

Have vision correctable to 20/20 with no major defects; normal color vision; normal hearing.

Be able to pass any physical agility test required to determine physical fitness for the performance of duties of position to be filled. Must possess valid proof of passing the MCOLES physical fitness pre-enrollment test at time of hire.

Possess 12th grade reading and writing proficiency as measured on the College English Placement Test or an exam similar in content.

Posses a Bachelor Degree or Associate Degree in any field, or a minimum of 60 semester credit hours from an accredited college or university. Recent satisfactory sworn Police Officer experience (within five years prior to closing date of announcement) may be substituted for years of college on a year-to-year basis. One (1) year recent satisfactory experience as a Police Service Aide City of Troy Police Department employee may be substituted for up to 1 year of college (30 credit hours). Experience in military police, private security, campus security, and/or reserves will not be considered. 

Have no prior felony convictions.

Possess a valid Michigan Driver License with good driving record (based on City of Troy standards). Out-of-state applicants must provide current driving record at time of application and obtain State of Michigan license within one (1) month of employment.

Have taken and passed the MCOLES Pre-employment Test (reading and writing test).

The Planning Department is responsible for implementing the Master Plan and administering the Zoning Ordinance, providing support and recommendations to the Planning Commission and City Council to assist each in making decisions regarding land uses and development proposals, providing support to the Zoning Board of Appeals, processing applications for new development and redevelopment within the City, and reviewing development plans to ensure compliance with City ordinances and assists citizens and developers to better understand the land use policies and regulations of the City.

Yes. The City of Troy encourages the preservation of trees and woodlands on undeveloped, underdeveloped, and developed land and provides for the protection, preservation, maintenance, and use of trees and woodlands in order to minimize damage from erosion and siltation, loss of wildlife and vegetation, and/or from the destruction of the natural habitat. Provisions are found in Section 13.07 of the Zoning Ordinance.

A zoning ordinance is a law that implements the Master Plan by regulating land use and development. It specifies what types of uses zones allow (ex. Residential, Commercial, Industrial etc.) and may also regulate other elements such as lot size, placement, bulk (or density) and the height of structures. Click to read the City of Troy’s Zoning Ordinance.

• BB (Big Beaver Road)
• MR (Maple Road)
• NN (Neighborhood Node) 

The One-Family Cluster Development, sometimes referred to simply as “Cluster Development”, is a development option that is an alternative to a traditional one-family detached home subdivision layout. The One-Family Cluster option allows for condensed lot sizes and smaller homes that are more closely grouped so that the remaining land on the site can be preserved as open space. The One-Family Cluster Development Option is authorized by Section 10.04 of the City of Troy’s Zoning Ordinance, and is intended to:

• Assure the permanent preservation of open space and other natural features.
• Allow innovation and greater flexibility in the design of residential developments.
• Facilitate the construction and maintenance of streets, utilities, and public services in a more economical and efficient manner.
• Ensure compatibility of design and use between neighboring properties.
• Encourage a less sprawling form of development that improves the walkability and pedestrian friendliness of the neighborhood.
• Allow for innovative land development where the normal development approach would otherwise be unnecessarily restrictive or contrary to other City goals such as walkability, preservation of open green space, and the provision of more diverse housing options.

Below is an example of a One-Family Cluster Development Plan compared to a typically required development plan:


For more information about the One-Family Cluster Development option, please see this informational packet

An amendment to a zoning designation in which certain conditions, such as height restrictions, setbacks, density, lot size, and/or usage may change along with the notation designation. To view the City of Troy’s Zoning Map, click here.

A public meeting is one which is open to the public and members of the public are able to sit in on the proceedings, but may not talk. A public hearing is a public meeting during which members of the public are invited to voice their questions, comments, and concerns at a designated time, on a designated item.

The law allows a parent to set any curfew for their children that they deem appropriate as long as it also complies with the City Ordinance, Chapter 91, which sets the curfew for children under 12 years old between the hours of 10 p.m. and 6 a.m. and for children under 16 years old between the hours of 12 a.m. (midnight) and 6 a.m.

Access management is the proactive management of vehicular access points to land parcels adjacent to roadways, in the interest of public safety. Access management techniques include driveway spacing, median treatments, and roundabouts.

The Troy Fire Department is a volunteer fire department consisting of 6 stations. If you have the time and the desire to serve your community, please consider submitting a volunteer firefighter application. We may have an opening for you!

The requirements for submitting an application for volunteer membership within the Troy Fire Department include:

Written permission is required from the employer if leaving work in order to respond to incidents. Availability varies by station.

The City begins to salt and plow major roads as soon as snow starts to fall. Hills, curves, intersections and school entry roads are also a priority when there is any snowfall that causes slippery conditions. The City will begin plowing subdivisions once 4 inches of snow has fallen. This operation takes approximately 72 hours to complete after snow has stopped falling. Please remember to remove all cars from the street.

For more information about snowstorm activities or reporting a dangerous condition, contact the Public Works Department at 248.524.3392.

Unfortunately, the operator cannot control the amount of snow pushed into a resident's driveway. If at all possible, it is best not to shovel your driveway until after the plow has passed. This will allow the least amount of snow from sliding off of the blade onto your driveway.

Please do not shovel snow back into the street. It can create dangerous ice patches for all drivers.

Residents can do the following to help maintain clearer streets in winter:

• Don't shovel/blow snow from driveways and sidewalks back onto streets because it creates dangerous ice patches.
• Clear the lump of snow at the end of your driveway (but not back onto the street).
• Don't park on the street after a snowstorm.
• Keep fire hydrants in front of your property clear of snow and ice.
• When driving, give salt trucks extra room.
• Beware of approaching snowplows as snow can be thrown and may contain rocks and other road debris.
• Allow for extra driving time in inclement weather.
• Be a good neighbor and lend a hand to those in need.

Pothole Reporting and Road Repair

City, State & County Roads

To report a pothole on State and County roads, please call the Road Commission for Oakland County at 248.858.4804. To report a pothole or street maintenance on a City road, please call 248.524.3392. If you experience damage to your vehicle, please contact your auto insurance carrier.

Gravel Roads

Gravel road maintenance takes place 4 times a year beginning in the spring and chloride is applied as needed for dust control throughout the season. Any additional questions can be directed to 248.524.3392.

Customers can authorize the City of Troy to automatically withdraw water/sewer payments electronically from a customer's checking or savings account on the due date. Customers receive the quarterly bill in advance before the payment is deducted. No checks...no postage...no late payments...no hassles.

Automatic Bill Payment is free and easy to use.

Water bills are a lien on the property. We do not change ownership unless a separate mailing address is submitted in writing. In order to transfer service, a request for a final water bill must be submitted in writing. It is the resident's responsibility to obtain a meter reading. The meter is typically located in the basement or another protected area such as a crawl space or utility room. The meter reading must be submitted in writing and include the following information:

• Date of meter read
• Name of person performing meter read
• A contact phone number
• Meter address
• Actual meter read from left to right (6-digits)
• Mail to address or the date you wish to pick up the bill

The Final Water Bill Request Form can be filled out online and is also located at the Treasurer's Office or at the Public Works Facility. This information can be mailed to the City of Troy Department of Public Works, 4693 Rochester Rd, Troy, MI, 48084 or faxed to 248.524.3520. No meter readings are accepted over the phone. Please allow two business days to produce a final bill. Call 248.524.3370 for more information.

You may pick up your final water bill at the Treasurer's Office (500 W. Big Beaver) Monday thru Friday 8:00am until 4:30pm.

For commercial meters, if you have a small standalone meter you should take the meter reading yourself using the steps above.  However if you have a large compound meter, or the meter is attached to a series of buildings (like in a strip mall), then a water division serviceman will have to take a final meter reading. Please call 248.524.3370 to schedule an appointment.