Overflows and Backups
Please contact the Water Division at 248.524.3370 immediately upon discovery of any overflow or backup. During non-business hours, please contact the Troy Police Department at 248.524.3477.
Filing a Claim
If you experience an overflow or a backup of a sewage disposal system or storm water system, you must file a written claim with the City within 45 days after the overflow or backup is discovered. Notice should be mailed to:
City of Troy- City Attorney's Office
500 W. Big Beaver
Troy, MI 48084
Failure to provide notice, in writing, within 45 days after the date of the damage or physical injury was discovered, will prevent recovery of damages for any loss. Call 248.524.3320 or email email@example.com for additional information.