City of Troy

500 West Big Beaver
Troy, MI 48084
Ph: 248.524.3300

Troy R.Y.D.E.

Troy Ryde Logo

Troy R.Y.D.E. will begin offering transportation services to the Troy Community Center beginning Monday, September 14th.  Please note that the Troy Community Center fitness center is open at a limited capacity and a membership is required for use. Appointments are required for the lap pool and open swim is unavailable at this time. The Community Center is not issuing day passes at this time and there is no other programming taking place. Please visit rec.troymi.gov for more information on current procedures for the Troy Community Center.

Transportation services to medical appointments, places of employment, and the grocery store will still be available.  Medical appointments will continue to take priority over other types of appointments. Bus capacity is limited to ensure social distancing. Please refrain from scheduling any appointments, especially medical, if you are experiencing any symptoms of a cold or flu.  

Mask use on public transit systems is now a federal mandate as per Executive Order 13998 and CDC Order 'Requirement for Persons to Wear Masks While on Conveyances and at Transportation Hubs'.  Troy R.Y.D.E. passengers that are medically able to wear a face covering will be required to do so when utilizing the transportation service. Additionally, anytime a driver must be within 6 (six) feet of a passenger a temperature screening will be performed before the passenger is able to enter the vehicle. With COVID-19 cases on the rise, this measure is to ensure Troy R.Y.D.E. employees are operating in a safe work environment. 

Troy Medi-Go Plus is now Troy R.Y.D.E. (Reach Your Destination Easily). 

Troy R.Y.D.E. provides transportation to Troy residents that are 60+ or adults 18+ with disabilities. Troy R.Y.D.E is available for medical appointments, shopping, employment, and recreational activities and vehicles are wheelchair accessible. General service boundaries are:
North: Auburn Road including Barclay Circle
South: 12 Mile Road
East: Mound Road
West: Southfield Road, Adams Road

Map of service boundaries 

Contact for appointment or reservation: 248.457.1100 Monday - Friday, 9:00am to 4:00pm
Hours of Troy R.Y.D.E. service: Monday - Friday 8:00am - 4:00pm
Same boundaries apply to all services. This is a free service.

Shuttle Operation Holiday Exceptions
- New Year's Day | January 1st
- Good Friday
- Memorial Day
- Independence Day | July 4th
- Labor Day
- Thanksgiving Day
- Friday after Thanksgiving*
- Christmas Eve | December 24th*
- Christmas Day | December 25th
- New Year's Eve | December 31st*

 *Only dialysis appointments will be accepted

Medical appointments: Please make reservations as early as possible. Standing reservations are accepted for repeat appointments. 

Troy Community Center:  Call for reservation seven (7) days in advance.

Work and educational trips for adults 18+ with disability: Standing reservations are accepted.

Visits to spouses in nursing homes: Call up to seven (7) days in advance. No standing reservations.

Malls, movie theaters, and hair appointments: Call for reservations seven (7) days in advance. No standing reservations.

Grocery stores: Troy R.Y.D.E. goes to all grocery stores in Troy, Meijer in Madison Heights, and Meijer in Royal Oak. Call for reservations as early as possible. You must be able to carry all groceries by hand or in a cart.

Troy R.Y.D.E. will not operate when Troy Schools are closed due to weather conditions. 

Troy R.Y.D.E. service guidelines