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City of Troy

500 West Big Beaver
Troy, MI 48084
Ph: 248.524.3300

Civilian Careers

Civilian Careers
The Troy Police Department is staffed by more than 75 civilian employees who play a vital role in keeping the Troy community safe. Our Communication Center and Lock-up Facility are staffed by 22 skilled, civilian employees, known as police service aides. 

Police Service Aides

Communications
The Troy Police Communication Center is staffed by 18 police service aides and communication supervisors. These civilian employees are responsible for processing and dispatching all police and fire calls for the cities of Troy and Clawson. Our dispatch center is a dynamic and challenging environment, where no two days are alike.  On a yearly basis, communications staff receive over 100,000 emergency and nonemergency calls from our community and dispatch 50,000+ calls for service. 

Lock-Up
The Troy Police lock-up facility is staffed by 12 police service aides who are responsible for searching, booking, fingerprinting and monitoring prisoners. Our lock-up staff serve as an integral part of the public safety process. In 2019, lock-up service aides processed over 1,900 arrestees brought in by Troy or Clawson officers. 

Additional Assignments
Experienced police service aides may have the opportunity to work in other areas of the department. Currently, police service aides are assigned to the Property and Evidence Room, Community Services Section and Road Patrol.

Qualifications and Training
All new hire police service aides receive a minimum of 14 weeks of training with an experienced training officer. Prior experience in law enforcement is not required. Applicants are required to have a high school diploma or GED.

Pay & Benefits
Entry level police service aides will start out earning $43,978. After five years, Troy police service aides will earn $55,671. There are ample opportunities for overtime and extra duty assignments.

  • Leave Time – 340 hours max a year, 140 hours to start
  • BCBS Health & Dental
  • 401A with 8.25% Employer Contribution
  • HSA with 4% Employer Contribution
  • Tuition Reimbursement – up to $2500 a year

Why Troy PD?
All Troy Police employees respected by our community and valued by our leadership. As Oakland County’s largest and most diverse community, we offer extensive opportunities for a dynamic and challenging career. Employees enjoy a healthy work life balance with most police service aides working a four day work week comprised of ten hour shifts. If you want to work for a community oriented, professional police agency that is second to none, please consider Troy PD!

Hiring Process
Please check back for more information or email us at troypolice@troymi.gov to receive a notification.

Equal Opportunity Employer
The City of Troy Police Department is an Equal Opportunity Employer. Applicants for positions will be considered without regard to sex, race, color, religion, national origin, age, marital or veteran status, disability, or any other legally protected status.

Troy Police Dispatch

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